Cancel your Membership

Please complete the form on this page if you wish to cancel your gym membership.

We understand there may come a time when you’re thinking about cancelling your membership with us. But before you do, we want you to make sure this is the right decision for you?

Being active, leading a healthy lifestyle and undertaking regular exercise is more important than ever right now. Regular exercise is recognised as a great way to boost your immune system and having a strong immune system is the best defence against fighting disease or illness such as COVID-19.

So we encourage all our members to return to regular exercise in our centres.

Freeze Your Membership

If you are considering cancelling, did you know you can freeze your membership for up to 6 months? You can pay £5 per month to keep your membership frozen and return to your membership when you are ready. This really is the best option if you are unsure about keeping your membership. It means you can return at the same membership price you are currently paying.

To freeze, just complete a request to freeze form.

Help and Support

If you’re thinking of cancelling because you need help with you fitness journey or if you need some support with a programme, then let us know.

Before you cancel, please contact your local centre, we’d love the opportunity to help you to get more out of your membership. Email your local centre using the links below:

Still thinking of cancelling?

Remember, if you do cancel, we cannot guarantee that you can sign up to a new membership in the future with the same rate you were previously paying. Our prices do rise and you would be paying more if you cancel and re-join in the future.

We’ll be really sorry to see you go…

To cancel your gym membership please complete and submit the form below.

You should receive written confirmation within 10 working days. If you do not receive this confirmation, please contact us.