From 2nd January 2021, we’re changing our cancellation policy for gym sessions, swimming and group exercise classes.

If you don’t show up to an activity session or fail to cancel, you will be charged a dishonour fee.

  • Anyone booking any activity session that starts before 9am must give at least 8 hours’ notice to cancel
  • Anyone booking any activity session after 9am must give at least 2 hours’ notice

If you do not cancel within the outlined timeframe, you will be charged a £3 dishonour fee.

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