Member Area

Please note: any forms submitted in the 2 working days before your payment due date won’t be processed until the following month as the payment will already have been requested from the bank.

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Date of Birth *

Email *

Please let us know how you'd like to change your membership / details: *

Amend membership type
Payment date (1st or 15th)
Update Address
Update E-mail Address
Update Phone Number
Amend / Update Direct Debit Details
Withdraw Cancellation Request

If you would like to change your membership please choose from the options below: *

Full terms and conditions available here.

I agree to the terms of the membership selected above *

I agree to the terms of the membership selected above

For qualifying companies for the Corporate membership please check out the Corporate Membership page.

To change your membership to the Corporate membership please attached proof of the qualifying company you work for: *

Click or drag a file to this area to upload.

To change your membership to the Student All Inclusive: Flexible please attach valid, in date proof from your College / University that you are a full time student *

Click or drag a file to this area to upload.

Please select what date you'd like to change your Direct Debit payment date to: *

Update Address to: *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Update e-mail address to: *

Update phone number to: *

Please complete the direct debit form and upload the completed form below. You can complete using Adobe Sign or you will need to print the form, fill it in and upload a copy.

Upload your completed Direct Debit form below *

Click or drag a file to this area to upload.

Are you the account holder of the details you have uploaded? *

Account holders name: *

First

Last

Account holders address: *

Address Line 1

City

State / Province / Region

Postal Code

Account holder email: *

By clicking submit you agree to withdraw your cancellation request. Please note your cancellation will not be withdrew until you received confirmation from the Collections team.

If you wish to unfreeze your membership and return to our centres, please complete the below form.

Once you have submitted the form, you will be contacted by a member of our team to confirm your unfreeze date and when your payments will restart. Please note you will NOT be able to book before you receive this confirmation.

If you pay monthly by Direct Debit, then we’ll inform you when your payments will re-start. If you pay upfront, we’ll inform you of the remaining length of your membership and your new expiry date.

Please note this is not an automated system, once you have completed this form, we will contact you to confirm that your membership has been unfrozen. This could take up to 72 hours for the unfreeze process to be completed.

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

DOB *

Email *

I would like to UNFREEZE my membership from the below date. *

We will confirm with you, your UNFREEZE date, your payment date and amount within 72 hours. You will then be able to book a gym, swim or class.

Phone

Freezing your membership

To submit a request to freeze your membership please fill in the below form. For requests related to any medical conditions, travel or financial reasons, please tick ‘Free of charge’ and upload proof to support this request. For all other reasons, please note that there will be a charge of £5 per month.

If you have any questions about freezing your membership please email collections@scll.co.uk.

Please note – any forms submitted in the 2 working days before your payment due date won’t be processed until the following month as the payment will already have been requested from the bank.

First Name *

Last Name *

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Date of Birth *

Email *

Type of Freeze *

Free of charge
Chargeable
Clarendon Closure - 19th February until Gym, Sports Hall, Studio and Squash re-opens

Please state the reason as to why you are freezing your membership *

Freeze from date *

I would like to freeze my membership for: *

1 month
2 months
3 months
4 months
5 months
6 months

Please attach proof to freeze free of charge *

Click or drag files to this area to upload. You can upload up to 2 files.

Confirmation of the freeze and instructions on how to pay the charge will be sent via e-mail. Please be aware the freeze charge must be paid upfront for the full period of the freeze at the time it is agreed.

Please note whilst your membership is frozen you will not be able to use any of your membership benefits at any other SCL centres. If you wish to use your membership benefits during Clarendon’s refurbishment, please do not submit your freeze request.

Cancellation request for:

Cancellation request for: *

Gym Membership
Swimming Lessons

We understand there may come a time when you’re thinking about cancelling your membership with us. But before you do, we want you to make sure this is the right decision for you?

Being active, leading a healthy lifestyle and undertaking regular exercise is more important than ever right now. Regular exercise is recognised as a great way to boost your immune system, maintain a healthy weight, lower blood pressure and increase heart health so we encourage all our members to take to regular exercise in our centres.

Freeze Your Membership

If you are considering cancelling, did you know you can freeze your membership for up to 6 months? You can pay £5 per month to keep your membership frozen and return to your membership when you are ready. This really is the best option if you are unsure about keeping your membership. It means you can return at the same membership price you are currently paying.

Help and Support

If you’re thinking of cancelling because you need help with you fitness journey or if you need some support with a programme then let us know.

Before you cancel, please contact your local centre, we’d love the opportunity to help you to get more out of your membership. Email your local centre using the links below:

Broughton Leisure Centre – BLCmembersupport@scll.co.uk
Clarendon Leisure Centre – CLCmembersupport@scll.co.uk
Eccles Leisure Centre – ELCmembersupport@scll.co.uk
Irlam & Cadishead Leisure Centre – ICLCmembersupport@scll.co.uk
Ordsall Leisure Centre – OLCmembersupport@scll.co.uk
Salford Sports Village – SSVmembersupport@scll.co.uk
Swinton & Pendlebury Leisure Centre – SPLCmembersupport@scll.co.uk
Worsley Leisure Centre – WLCmembersupport@scll.co.uk

Still thinking of cancelling?

Remember, if you do cancel, we cannot guarantee that you can sign up to a new membership in the future with the same rate you were previously paying. Our prices do rise and you would be paying more if you cancel and re-join in the future.

We’ll be really sorry to see you go…

To cancel your gym membership please complete and submit the form.

You should receive written confirmation within 10 working days. If you do not receive this confirmation, please contact us.

Gym Membership Cancellation Request:

Membership type: *

Adult
Junior

Are you the: *

Member
Payer

Payer's Details:

Payer's Name: *

First

Last

Member's details:

Member's Name: *

First

Last

Date of birth: *

Address: *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Email *

To help us improve our service, please let us know your reason for cancelling:

To help us improve our service, please let us know your reason for cancelling *

Attendance
Changing gym
Moving
Financial
Medical
Moving to PAYG
Quality of equipment
Quality of facilities
Pregnancy
Programme
Clarendon's closure for refurbishment (as from 19th February 2024)
Other

Please give more details of the cancellation reason: *

Are you moving out of City of Salford? *

Has a healthcare professional (midwife/doctor) advised you not to exercise whilst pregnant due to medical reasons? *

You have selected moving out of Salford as your reason to cancel. If you can provide us with proof that you are moving out of the Salford area we may be able to waive your standard notice period.

Click or drag files to this area to upload. You can upload up to 2 files.

You have selected financial as your reason to cancel. If you can provide us with proof of your change in circumstances we may be able to waive your standard notice period. PLEASE NOTE, a screenshot of your bank account balance will not be accepted as proof.

Click or drag files to this area to upload. You can upload up to 2 files.

You have selected medical as your reason to cancel. If you can provide us with proof of your change in circumstances we may be able to waive your standard notice period.

Click or drag files to this area to upload. You can upload up to 2 files.

Alternatively you can freeze your membership for up to 6 months, to do so please complete the Freeze form instead.

Which Leisure Centre do you use the most? *

Broughton Leisure Centre
Clarendon Leisure Centre
CrossFit SCL
Eccles Leisure Centre
Irlam & Cadishead Leisure Centre
Ordsall Leisure Centre
Salford Sports Village
Swinton & Pendlebury Leisure Centre
Worsley Leisure Centre

By completing this form, I wish to cancel my gym membership applying the required notice as per the terms and conditions on my membership agreement.

Swimming Lessons Cancellation Request:

Swimmer's Details:

Name: *

First

Last

Date of birth: *

Address: *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Email: *

Reason for cancelling: *

Please give details of the reason of the cancellation: *

Any other details:

View full Terms & Conditions →

Member Area

SCL Member Benefits, Discounts & Offers

Latest News & Updates

Freezing your membership

Cancellation request for:

Gym Membership Cancellation Request:

Payer's Details:

Member's details:

To help us improve our service, please let us know your reason for cancelling:

Swimming Lessons Cancellation Request:

Member Area

SCL Member Benefits, Discounts & Offers

Latest News & Updates

Freezing your membership

Cancellation request for:

Gym Membership Cancellation Request:

Payer's Details:

Member's details:

To help us improve our service, please let us know your reason for cancelling:

Swimming Lessons Cancellation Request:

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