Ex-Member Survey

At Salford Community Leisure we want to make sure we are continually improving our membership offering and providing a service you value. We are sorry to see you recently left us and would love to know more about why so we can make sure we are doing what we can to make things better.

We would appreciate it if you could fill out the below short survey to tell us more about your time as an SCL member.

Which Leisure Centre did you attend the most? *

How long were you a member? *

What was the main reason you joined? *

Other - Please give details *

How would you rate your time as a member? *

What would you say is your main reasons for terminating your membership? *

Other - Please give details *

How would you rate value for money? *

In this section please rate the cleanliness of the below areas that you used at the Leisure Centre:

What activities did you participate in? *

How would you rate our gym? *

How would you rate our gym equipment? *

How would you rate our swimming pool? *

How would you rate our swimming pool program? *

How would you rate our group exercise class program? *

rate Please would

How would you rate our group exercise class instructors? *

How would you rate our badminton courts? *

How would you rate our squash court? *

How would you rate our saunas? *

How would you rate our steam rooms? *

How would you rate our table tennis facilities? *

How would you rate our Leisure Team at site? *

Tell us more about the interactions with staff you had at site. *

How would you rate member communication? *

Would you consider re-joining? *

Yes
No

What could we do to make you consider re-joining a membership?

What else would you like to tell us about your time as an SCL member which could help us improve what we do?

Please input your details to be entered into the prize draw!

Name *

E-mail address *

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Ex-Member Survey

Ex-Member Survey

Please input your details to be entered into the prize draw!

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