Need to make a change your membership?

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Date of Birth *

Email *

Please let us know how you'd like to change your membership / details: *

Amend membership type
Payment date (1st or 15th)
Update Address
Update E-mail Address
Update Phone Number
Withdraw Cancellation Request

If you would like to change your membership please choose from the options below: *

Full terms and conditions available here.

I agree to the terms of the membership selected above *

I agree to the terms of the membership selected above

For qualifying companies for the Corporate membership please check out the Corporate Membership page.

To change your membership to the Corporate membership please attached proof of the qualifying company you work for: *

Drag & Drop Files, Choose Files to Upload

To change your membership to the Student All Inclusive: Flexible please attach valid, in date proof from your College / University that you are a full time student *

Drag & Drop Files, Choose Files to Upload

Please select what date you'd like to change your Direct Debit payment date to: *

Update Address to: *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Update e-mail address to: *

Update phone number to: *

By clicking submit you agree to withdraw your cancellation request. Please note your cancellation will not be withdrew until you received confirmation from the Collections team.

- Step 1 of 2

To update or change your Direct Debit instruction please complete the form on this page.

Once the form is completed and submitted you will receive confirmation of your payment schedule within 5 working days via e-mail. If details are submitted too close to a processing date your Direct Debit will begin the following month. All membership fees due during the change will need to be paid via another method.

Are you submitting bank details on behalf of a member? *

I am the member
On behalf of a member

Member's Details

Member's Name *

Member's Date of birth *

Member's Email *

Member's Address *

Address Line 1

City

State / Province / Region

Postal Code

Payer's Details

Payer's Name *

Payer's Email *

Tick to confirm that you are the bank account holder and authorised to set up Direct Debits on this account *

Yes, I can confirm.

Bank Details

Account Holder Name *

Account number *

Sort Code Number *

Payment date *

1st
15th

Instruction to your bank or building society to pay by Direct Debit.

Please pay Salford Community Leisure Direct Debits from the account detailed in this Instruction subject to the safeguards assured by the Direct Debit Guarantee. I understand that this Instruction may remain with Salford Community Leisure and if so, details will be passed electronically to my bank/building society.

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The Direct Debit Guarantee

• This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

• If there are any changes to the amount, date or frequency of your Direct Debit Salford Community Leisure will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Salford Community Leisure to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

• If an error is made in the payment of your Direct Debit, by Salford Community Leisure or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Salford Community Leisure asks you to.

• You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify Salford Community Leisure Ltd of this request.

Service User Number - 973027

Name *

First

Last

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

DOB *

Email *

I would like to UNFREEZE my membership from the below date. *

We will confirm with you, your UNFREEZE date, your payment date and amount within 72 hours. You will then be able to book a gym, swim or class.

Website

Freeze request for:

Freeze request for: *

Gym Membership
Swimming Lessons
Gymnastics Lessons
Soccer Stars

If you wish to freeze your gym membership please complete the below form.

You can request to freeze your membership for a period ranging from minimum of 1 month to maximum of 6 months. We offer two types of freezes: free of charge and chargeable.

Chargeable Freeze: For a fee of £5 per month, you can freeze your membership without needing to provide a reason.

The fee is paid upfront and is non-refundable if you request to unfreeze earlier.

Free of Charge Freeze: We offer a free freeze option for the following reasons, with proof required:

Change in your financial circumstances
Medical reasons
Pregnancy (You can request a freeze for two months from your due date)
Travel (Minimum of one month)

Please attach the necessary documentation to your request for a free of charge freeze.

Please note - It is at the discretion of SCLL to accept any request to freeze. The freeze will be confirmed to you in writing by SCLL and you must not assume your freeze has been processed until you receive this confirmation.

If you have joined on a minimum term membership and a freeze is agreed within the minimum term period the remainder of the minimum term period will apply from the date the freeze ends.

Any forms submitted in the 3 working days before your payment due date won’t be processed until the following month as the payment will already have been requested from the bank.

Memberships can be frozen for a minimum of 1 month and a maximum of 6 months.

For lesson bookings, freezes are only offered free of charge in cases of medical necessity, and supporting medical documentation is required.

Please ensure any relevant documentation is attached to your request if applying for a free of charge freeze.

Important: All freeze requests are subject to approval at the discretion of SCLL. You will receive written confirmation if your request has been accepted — please do not assume your freeze is in place until you receive this confirmation.

Lesson Freeze Reason

Medical
Other

As we only allow freezes for medical reasons, we are unable to approve requests based on any other circumstances. *

Name *

Date of Birth *

Email *

Address *

Address Line 1

City

State / Province / Region

Postal Code

Type of Freeze *

Free of charge
Chargeable

Please state the reason as to why you are freezing your membership *

P45 and bank statements will not be accepted.

Official medical proof only, no photos of the injury will be accepted.

Proof of due date.

Proof must cover the full timescale, one-way tickets will not be accepted.

Freeze from date *

I would like to freeze my membership for: *

Please attach proof to freeze free of charge *

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

Total to pay

£0.00

Card Payment *

Cancellation request for:

Cancellation request for: *

Gym Membership
Swimming Lessons
Gymnastics Lessons
Soccer Stars

We understand there may come a time when you’re thinking about cancelling your membership with us. But before you do, we want you to make sure this is the right decision for you.

Being active, leading a healthy lifestyle and undertaking regular exercise is more important than ever right now. Regular exercise is recognised as a great way to boost your immune system, maintain a healthy weight, lower blood pressure and increase heart health so we encourage all our members to take to regular exercise in our centres.

Freeze Your Membership If you are considering cancelling, did you know you can freeze your membership for up to 6 months? You can pay £5 per month to keep your membership frozen and return to your membership when you are ready. This really is the best option if you are unsure about keeping your membership. It means you can return at the same membership price you are currently paying.

Help and Support - If you’re thinking of cancelling because you need help with you fitness journey or if you need some support with a programme then let us know. Before you cancel, please contact your local centre, we’d love the opportunity to help you to get more out of your membership.

Email your local centre - Find a Gym page.

Still thinking of cancelling? Remember, if you do cancel, we cannot guarantee that you can sign up to a new membership in the future with the same rate you were previously paying. Our prices do rise and you would be paying more if you cancel and re-join in the future. We’ll be really sorry to see you go. To cancel your gym membership please complete and submit the form.

You should receive written confirmation within 10 working days. If you do not receive this confirmation, please contact us.

Gym Membership Cancellation Request:

Membership type: *

Adult
Junior

Are you the: *

Member
Payer

Payer's Details:

Payer's Name: *

First

Last

Member's details:

Member's Name: *

First

Last

Date of birth: *

Address: *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Email *

To help us improve our service, please let us know your reason for cancelling:

To help us improve our service, please let us know your reason for cancelling *

Changing gym
Moving
Financial
Medical
Moving to PAYG
Quality of equipment
Quality of facilities
Pregnancy
Programme
Other

Please give more details of the cancellation reason: *

Are you moving out of City of Salford? *

Has a healthcare professional (midwife/doctor) advised you not to exercise whilst pregnant due to medical reasons? *

You have selected moving out of Salford as your reason to cancel. If you can provide us with proof that you are moving out of the Salford area we may be able to waive your standard notice period.

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

You have selected financial as your reason to cancel. If you can provide us with proof of your change in circumstances we may be able to waive your standard notice period. PLEASE NOTE, a screenshot of your bank account balance will not be accepted as proof.

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

You have selected medical as your reason to cancel. If you can provide us with proof of your change in circumstances we may be able to waive your standard notice period.

Drag & Drop Files, Choose Files to Upload You can upload up to 2 files.

Alternatively you can freeze your membership for up to 6 months, to do so please complete the Freeze form instead.

By completing this form, I wish to cancel my gym membership applying the required notice as per the terms and conditions on my membership agreement.

Swimming Lessons Cancellation Request:

Gymnastics Cancellation Request:

Soccer Stars Cancellation Request:

Attendees Details:

Name: *

First

Last

Date of birth: *

Address: *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Email: *

Reason for cancelling: *

Please give details of the reason of the cancellation: *

Any other details:

View our full membership Terms & Conditions →

Member Area

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SCL Member Benefits, Discounts & Offers

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Bank Details

The Direct Debit Guarantee

Freeze request for:

Cancellation request for:

Gym Membership Cancellation Request:

Payer's Details:

Member's details:

To help us improve our service, please let us know your reason for cancelling:

Swimming Lessons Cancellation Request:

Gymnastics Cancellation Request:

Soccer Stars Cancellation Request:

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Member Area

Useful links

Group Exercise Classes

Swimming

Book online

Reset your password

Personal Training

Download the SCL app

Discover the benefits...

SCL Member Benefits, Discounts & Offers

Speak to a member of our team

Bank Details

The Direct Debit Guarantee

Freeze request for:

Cancellation request for:

Gym Membership Cancellation Request:

Payer's Details:

Member's details:

To help us improve our service, please let us know your reason for cancelling:

Swimming Lessons Cancellation Request:

Gymnastics Cancellation Request:

Soccer Stars Cancellation Request:

Join our CrossFit community!

Stay updated

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