Elizabeth’s Story: From Future Skills to Volunteering & Beyond

When Elizabeth first came to Walkden Library, through the Future Skills work placement programme, she wasn’t sure what to expect.

“I thought it would be like the ones you see on TV where you had to be quiet all the time. I didn’t realise how community based it was and how many activities you had here.”

That initial preconception was quickly proved wrong. Then, what began as a short placement turned into much more. Elizabeth continued to assist the library, as a volunteer after her placement ended, and when a position opened up for a  Casual Library Assistant role, she jumped at the opportunity.

We caught up with Elizabeth to hear her story, and find out more about her experiences at Walkden Library.

Before you came to the library, what was the image you had of working at one?

I thought it would be like the ones you see on TV where you had to be quiet all the time. I didn’t realise how community based it was and how many activities you had here.

What did you enjoy most about your placement at the library?

The team. They are so nice and supportive and that made it easy for me to engage with the work. Before I started the placement, I felt like I didn’t really want to do anything specific workwise, but with how supportive and encouraging the team have been it made me want to get stuck into library life. So much so in fact, that when the placement ended I came back as a volunteer. Then, when the role for casual library assistant was advertised, I knew I could put myself out there and just go for it.

What has been the biggest benefit of working at the library?

My confidence. I can talk to people now. Before, I was really shy, but I feel like the library has brought me out of my shell more.

An essential part of the work is interacting with the customers. My family have even noticed the growth in confidence as well! All positive reinforcement I get form my colleagues has really helped with that too.

If you were speaking to someone that doesn’t know much about the library, what would you say?

There is something for everyone at the library.

It is such a safe and calm environment that’s so culturally diverse. I don’t think people realise how much the library has to offer. The staff are also always so willing to help as best as they can.

We also spoke to Anne, Duty Manager of Walkden Library and Elizabeth’s mentor who had this to say about working with Elizabeth.

She has flourished. She is always on time and so trustworthy and has a willingness to help and you can see that with how patient she is with customers. It is a pleasure to work with her.

Looking Ahead

Elizabeth’s story is a shining example of how volunteering and work placements can open unexpected doors. From walking into the library that first time, with only a TV stereotype in mind, to becoming a valued member of the team, she has discovered both a career path to be excited about, and a newfound confidence that has even translated into her life outside of work.

Her story shows the power of supportive colleagues, community spaces, and the opportunities libraries create for people to learn, grow and belong.